Delete a folder

Deleting a folder is possible at any time, but only for the drivers and co-drivers of the folder.

Select a folder, then click the “…” icon.

A deleted file is not lost: it goes to the Recycle Bin, where you can restore it along with its associated actions. When it really needs to be deleted—for example, to comply with a data retention period—you can permanently delete it from the Recycle Bin, along with all its contents.

Open the Recycle Bin

Click the list title (“My Folders“) and select ” Trash Folders.”

Reopen a case

In the Recycle Bin, open the … menu for the folder and select “Reopen.” The folder will reappear in “My Folders,” with its actions restored to the state they were in before it was deleted.

Permanently delete

1. In the Recycle Bin, open the … menu for the folder and select ” Delete Permanently.”
2. The window shows what will be deleted: the number of actions, sub-actions, attachments (and their sizes), and comments.
3. Type ” DELETE ” to enable the button, then click ” Delete Permanently.”

Le dossier, ses actions, ses participants, ses pièces jointes, ses commentaires et ses historiques sont effacés. Neither you nor Perfony support will be able to recover them. L’espace de stockage est libéré aussitôt.

Good to Know

• Only the owner and co-owner of a file can permanently delete it or reopen it.
• A folder that still contains active or archived subfolders cannot be permanently deleted: delete or move them first. Any subfolders already in the Recycle Bin will be deleted along with it.
• An attachment associated with a meeting is also stored in the meeting.
• To process multiple folders, select them in the trash and use “Update”: ” Reopen ” or ” Delete Permanently ” (see “Managing Multiple Folders at Once”).